Saturday, July 10, 2010

The Deliverer and the Customer

Like a mirage, the scenes rush past through you in a blur. You’re plunged into an endless and tiring race, aiming to get ahead of everyone. You think of nothing but to get there soon and on time.

People say life has many sides and faces. You can get a job like mine and you’ll get a picture of another facet of life. There’s an origin and at the same time a destination. You always fall in between, viciously jostling and determined in pushing your way to get to your primary objectives and destination.

The road will be bumpy as the odds grow thin. In every street corner were various ordeals you will have to hurdle. It is not that easy. The going really gets rough and tough. It’s the survival for the fittest.

To live in this world is to struggle. In life, no one wants to lag behind and be left off. Alertness is your collateral and being keen is always the name of the game. But in a delivery man’s lists you are always at the bottom and the customer is always on top. The ones you’ll gonna satisfy…. the ones who have the immediate needs…… with whom you will serve…… and with whom you deliver the best services.

You think there are only two kinds of people: the ones who graciously deliver and the ones who willingly accepts and receives the goods. You’re a humble gofer now, but as the days will come by you’ll eventually be the master…. the ones to be served and respected with utmost admiration.

That’s the way life is…… the many faces of life. There will be highs and lows. It will take all sorts of customers to interact to. You must get used to them all the time. And sometimes you’ll get new surprises. It’s nice to guess who and what will it be and what type of door will you graciously open and totally shut.

There are times that you’re already there, and luck and opportunities were within grasp. Yet they seem so remote and distant sometimes. So you’d want to go faster and make a stand for yourself. It isn’t too hard to get where you wanted to be. All it takes are you’re will and ingenuity as well as being God fearing.

You must always be ready to put up with any customer or anybody. Have and acquire the talent to see pass through them. Study and understand the way he stares at you, the pitch of his voice, even the scent he wears because they have a message to tell you and decode.

You must know how to interpret every gesture professionally and adroitly. You must know how to “read” the customer movements, behavior, and thinking. You must know how to tell the customer your varied reasons when you’re in a position to tell what happened to the people involved and why.

The customer mustn’t become wary or afraid of you. You won’t pose any threat to them. Actually, you must know how to please him or them. And you must wittingly learn the name of the game.

In the very end, you would fulfill, know, and understand the customer’s heart’s desire and also your very important obligation to them. You must bring to them the fulfillment of their primary needs so that they will be inspired to learn about our jobs.

In the highs and lows of life, it couldn’t be denied that tomorrow I will be treated as a very important customer. I will be considered a very precious gem that needed to be treasured and polished. And I’ll wait for the right delivery man who will fulfill my own selfish heart’s desire.

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